We offer a very personal service, aspiring to exceed your expectations. We work to the ethos “create the desire to buy”.
Our expert team are geared to understand your key objectives and your target market, working within your budget and timescales.
Right from the initial introduction, our aim is to be part of your team and to build a relationship every step of the way. You will have a dedicated Account Manager who will be your main point of contact from start to finish. We believe that customer service and after care is essential to build trust. We want you to feel safe in our hands.
We meet with you to gain insight into your core brand values so that we can fully consider and tailor our design scheme to align with your vision.
It is essential we collaborate with you to understand your target market; the potential buyers and their lifestyle, taking into consideration the site location so that we can give you a truly aspirational show home.
We ask for detailed drawings and plans to ensure everything that we supply is meticulously scaled to size.
It is also at this stage we discuss the project budget and timescales to ensure we specify items that are available within your deadline.
Having chosen a specific designer to suit the style and personality of the show home we develop a full design scheme, comprising mood boards, furniture layout plan with comprehensive samples of furniture, lighting, upholstery, soft furnishings, artwork, mirrors, table lamps and accessories. You can touch and feel the fabrics and materials, which often include items of bespoke cabinetry.
From our discussions during the design concept meeting, we then fine tune the scheme making any necessary alterations to ensure it fulfils the brief and your expectations.
We will then present the refined design concept to you.
Upon written acceptance your project will be allocated to the Project Manager who will manage the process through to installation. The Project Manager will ensure all stages are processed and that everything is available for the install. They liaise with the Site Manager and provide a seamless service, which includes ensuring delivery of wallcoverings and lighting are on site in time for your decorator and electrician.
Your Account Manager will give you regular updates as the show home process moves along progressing towards the deadline.
We do offer a decorating and electrical installation service if required.
Our highly experienced installation team will expertly execute the fitting of your show home. All of our team have CSCS Health and Safety qualifications. We understand that occasionally the build programme may slip but the Launch date doesn’t! We work with you, and we understand how important this is.